Shipping & Delivery Policy

Shipping & Delivery Policy

At Iniam, we take great care in packing every order to preserve the freshness and quality of our traditional snacks and sweets. Please read our shipping policy below.


Order Processing

     

  • Orders are processed within 24–48 hours of confirmation, excluding Sundays and public holidays.
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  • Since our products are freshly prepared, some items may be made to order — the product page will indicate if additional preparation time is required.
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  • You will receive an order confirmation and tracking details via SMS/WhatsApp/email once your order is dispatched.


Delivery Timelines

     

  • Metro cities: 2–4 business days
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  • Other cities/towns: 4–7 business days
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  • Remote/rural locations: 7–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or circumstances beyond our control.


Shipping Charges

     

  • Shipping charges (if applicable) are calculated at checkout based on order value and delivery location.
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  • We offer free shipping on orders above ₹[amount] (if applicable).


Packaging

All items are securely packed in food-grade, tamper-proof packaging to ensure they reach you fresh and intact.


Serviceable Locations

We currently ship across India. International shipping is [not available / available on request — contact us at [support email/phone]].


Order Tracking

Once dispatched, you can track your order using the tracking link/ID shared with you, or by logging into your Iniam account under "My Orders".


Failed Delivery

If a delivery attempt fails due to an incorrect address or unavailability of the recipient, our courier partner will attempt redelivery. Orders returned to us after repeated failed attempts may be subject to re-shipping charges.


Need Help?

For any shipping-related queries, reach out to us at [support email] or call/WhatsApp us at +91 99948 71708.